Frequently asked questions

Can I get a same day appointment?

If you need an emergency appointment for an injury then please give Hannah a call, email, whats-app or text and we will try our hardest to fit you in either the same or the following day. If you are unable to come in to clinic we can arrange a same day telephone consultation to give you advice over the phone and decide whether you need an appointment or referral to your GP or to see a specialist.

Can I claim the cost of sessions through my private healthcare company?

Currently, Rider Focus Physio is not covered by private insurance companies. However, Hannah can see you in a local physiotherapy practise, Medstead Physiotherapy and Sports Injury Clinic and are covered by companies including BUPA, AXA, Vitality, Beneden and many others and we may be able to see you through them. If you are unsure then please give us a call and we can tell you if we are covered.

Can you come to my yard?

Yes! We will happily come to your yard for physio and ridden assessments. Cost is dependant on number of clients and travel. 1 Client: £60 + travel 2-3 Clients: £50 + shared travel 4+ Clients £45 (No travel within 15 miles, shared travel > 15 miles) You can book a yard visit on line, but if you are unable to find a suitable time slot or need to discuss numbers then please do just get in touch to arrange.

What do I need to wear for my physio session?

Please come in comfortable, sports type clothing. Shorts are ideal if we are assessing hips/knees/ankles. Strap tops (girls!) are useful for treating shoulders. It is absolutely fine to come in riding wear if you haven't had time to change, but please be aware we will need you to remove items of clothing to enable a thorough assessment and treatment.

How do I pay for my session?

We can accept cash or card on the day, or via BACS with in 7 days of the appointment. Appointments not attended with out prior warning will be charged.

Can I ride after physio?

Yes, providing you don't have a serious injury. We can try and arrange physio around your routine to allow maximum benefit but if you need to ride after the session that won't have a detrimental effect. We wil give you some stretches and exercises that help improve the lasting benefits of treatment.

What is performance physio?

Performance physio is designed to help you improve yours and your horses performance. We look at your asymmetries and imbalances and relate how this might be affecting your riding and get to work at treating any pain / niggles or on-going issues - then look at how we can improve your range of movement, flexibility and stregthen specifically related to your discipline. It doesn't matter if you are a competitive dressage rider or enjoy hacking at the weekends, being straight & able to remain in balance with your horse will help prevent any bad postural habbits that ultimate effect the comfort of your horse! So whether you are looking to improve your half-pass scores to the left in your dressage tests or enjoy pain free hacking, performance physio can help everyone!